Terms of Use

Last updated: May 19, 2026

These Terms of Use apply to your use of the Support Squad website. Separate written agreements may apply to paid services, managed support, development work, subscriptions, or other client work.

Use Of This Website

You may use this website to learn about Support Squad, contact us, request information, and review our services. You agree not to misuse the website, attempt unauthorized access, interfere with site operations, submit malicious code, or use the site in a way that violates applicable law.

Informational Content

Website content is provided for general information and may change without notice. It is not a guarantee of availability, results, pricing, timelines, or a specific technical outcome.

Analytics, Personalization, And Behavioral Signals

We use analytics and behavioral tracking to understand how visitors interact with the site, improve the experience, measure marketing, identify service interest, and personalize follow-up. This may include anonymous session and visitor IDs, page views, clicks, scroll depth, form metadata, referrals, campaign data, AI crawler/referral detection, and behavior-based segments. Our Privacy Policy explains this in more detail.

Client Services

Any paid services are governed by the proposal, invoice, statement of work, contract, or other written agreement associated with that work. If there is a conflict between these website terms and a signed client agreement, the signed agreement controls for that client work.

Intellectual Property

The Support Squad name, logos, designs, website copy, graphics, and other site materials are owned by Support Squad or used with permission. You may not copy, resell, or reuse them for commercial purposes without written permission.

Third-Party Links And Tools

The website may link to third-party websites or use third-party tools. We are not responsible for third-party content, policies, or services.

No Warranty

The website is provided as-is and as-available. We do not guarantee that it will always be uninterrupted, error-free, secure, or free from harmful components.

Limitation Of Liability

To the fullest extent allowed by law, Support Squad is not liable for indirect, incidental, consequential, special, punitive, or similar damages arising from use of this website.

Changes

We may update these terms from time to time. Continued use of the website after changes are posted means you accept the updated terms.

Contact

Questions about these terms can be sent to hello@supportva.com.